You can now choose to have your order delivered to any of our Drome store for FREE. When placing your order choose ‘delivery to store’ as your delivery method and select the store which you prefer from the drop down menu. All orders that are placed on our website have to be paid for at the time of ordering, payments cannot be made in store for internet purchases. Delivery will be made to your chosen store within 3 working days.
|Order date||Estimated arrival time|
|Monday (Before 2pm)||Thursday|
|Tuesday (Before 2pm)||Friday|
|Wednesday (Before 2pm)||Saturday|
|Thursday (Before 2pm)||Sunday|
|Friday (Before 2pm)||Monday|
|Saturday (Before 2pm)||Wednesday|
|Sunday (Before 2pm)||Wednesday|
When your order is ready for collection member of staff from the store will contact you, so please ensure you provide a valid daytime contact number. Your order will be held at your chosen store for seven calendar days, after which we will return your order and refund via your chosen payment method. You will NOT receive an order dispatch email for your order if you have selected store delivery.
You also have the opportunity to try your items on in our stores changing room facilities. If any of your items do not fit, a member of staff from a store can organise a return or exchange for you before you leave the store.
You will need to take a print out of your order confirmation email as proof of purchase; AND
For payments by Credit/Debit Card
You will need to show the card used and one other form of ID (driving license, passport, bank statement or recent utility bill).
For payments by PayPal
You will need to show two forms of ID (driving license, passport, bank statement or recent utility bill).
If you do not take these items to the store when you are collecting your order you will NOT be able to take your goods away. You cannot send a family member or friend to collect your order from our store.