RETURNING BY POST
Returning by post is simple. Just fill out the returns form you received with your order and follow the instructions on the returns leaflet enclosed. Package your items securely and label them properly to ensure they get back to us safely. For footwear returns, do not attach labels or anything else (including sticky tape) to the footwear box itself or we will be unable to accept your return.
Please return your items using the label attached to the returns form. It costs £2.50 to make a return. This won’t be charged upfront, but will be deducted from the amount we refund to you (unless you’re returning a faulty item or returning for exchange, which is free to do). If you choose to use any returns method other than the one described, you will be liable for any costs incurred.