Help & Support

Get in Touch

Do you have a query about an order, return or delivery? Our Help Section will be able to answer the majority of your queries but should you need to contact us directly you can fill out the form below or call us.

Our number one priority continues to be the well-being of our customers and employees during these uncertain times and following the government’s decision to close all non-essential retail shops, we can confirm that our shops are now shut with immediate effect. With that in mind we have also taken steps to ensure our contact centre can work remotely to encourage social distancing. This will mean that you can contact us through Whatsapp, Livechat, Email and our Socials between 09:00 and 19:00 Monday to Sunday, but our phone lines won’t be open. Sorry for any inconvenience his might cause and if you need us urgently, please use our Livechat service.

Contact us by email

If you would prefer to email us you can fill in the form below. We aim to get back to you within 24 hours.

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Contact us by post

DROME Customer Services & Returns
Point 62
Touchet Hall Rd
Stakehill Industrial Estate
M24 2RP