RETURNING BY COLLECTPLUS
CollectPlus is a quick, convenient way to return parcels via local shops, petrol stations, universities and shopping centers. Just fill in the pre-paid returns label inside your parcel (or download one here), remove any outgoing delivery labels and drop off your items at your local CollectPlus location. You’ll be given a receipt and tracking number, which you can use to track the progress of your parcel here.
Returning an item via CollectPlus costs £2.50. You won’t have to pay CollectPlus to return the parcel, but £2.50 will be deducted from your refund. If you’re returning a faulty item/for an exchange, don’t worry! You won’t be charged a thing.
Find your closest dropoff point using the store locator. CollectPlus can’t accept any responsibility for parcels handed into a store without a CollectPlus label.