Standard delivery: £3.95 (or Free on orders over £50), delivered within 2-4 working days.
To receive your items in time for Christmas via Standard Delivery, place your order by Midnight on Wednesday 20th December.
Next day delivery: £4.99, for orders placed up until 9pm Monday to Friday, and 9pm on Sunday (excluding bank holidays), will be delivered the next working day. Please note if you order after 9pm on a Friday your order will not be dispatched until Sunday evening.
To ensure you receive your items in time for Christmas via Next Day Delivery, please order by 9PM on Friday 22nd December.
Collect from store: FREE, you can choose to have your order delivered to any Drome store FREE.
For Delivery to Store orders needed in time for Christmas, please place your order by 12PM on Saturday 23rd December.
BFPO: Delivery to BFPO addresses for personnel on overseas missions and exercises is also FREE.
To ensure you receive your order as quickly as possible, please make sure you give us a delivery address where someone will be in. We will gladly deliver to a family member, neighbour or place of work if it is more convenient for you. Please enter your alternative delivery address when you place your order.
If we are unable to deliver for any reason, they will leave a 'Sorry you were out' card to explain why they were unable to deliver and how to arrange redelivery or collection.
In no event shall we be liable for any damages or penalty for any delay in delivery.
Please notify Customer Services on 0333 323 1600 immediately if any of the parcels are missing or damaged, making sure you keep your delivery note and all packaging.